GUEST DIRECTORY
Welcome to the Bonum Hotel.
Our team is available to assist you at any time!
We are honoured that you have chosen our hotel. To make your stay comfortable, we offer following amenities.
However, if you require any service, which is not listed below, do not hesitate to contact our reception
PLEASE NOTE - due to coronavirus pandemic there may be temporary restrictions on the availability of particular services (there is a sign * visible in this case)
GENERAL INFORMATION
Check in/ check out
Hotel night begins at 2:00 p.m. and ends at noon on the next day.
Your guests
The Guests’ visitors after 10:00 p.m. are kindly requested to check-in at the reception using their ID card.
Cleaning service
Cleaning service in the rooms is provided between 8:00 a.m. and 4:00 p.m. If you do not wish to have the room cleaned,
please hang the ‘Please do not disturb’ tag on the door handle.*
* there may be temporary restrictions due to coronavirus pandemic
Reception
Reception is open 24 hours a day. Dial 9 to contact reception from your room.
Smoking
All of the rooms and public areas in the hotel are non – smoking.
Reservations
To extent your stay or make a reservation, please contact our reception.
INROOM AMENITIES
Bottled water
Bottled water (0,5 L / person) is available free of charge in your room and at the reception for an additional fee.
We inform that tap water is safe to drink.
Electric outlets
All electrical sockets work when the key card is inserted into the power switch slot, which is located inside the front door to the room. If you require use of an electrical socket while out of the room, each room has one with a permanent power supply. This is the socket located by the desk.
Television channels
The following TV channels are available:
TVP1 | TVP2 | TVP3 | TVP INFO | TVP HISTORIA | TVP SPORT | TVN24 | STOPKLATKA | ESKA TV | POLSAT | TVN | TVN7 | ZDF
Internet
In order to log on to the wireless internet (Wi-Fi), simply click on the “Internet Access” icon at the bottom right of your laptop screen and then select the “Bonum” Wi-Fi. When you attempt to connect to any website, you will be prompted to enter login details. These are as follows: login: “Bonum”; password:(available at the reception during check in)
If you encounter any difficulties with connecting to or using the hotel internet, please contact reception immediately. Technical service and assistance is provided 24/7.
Additional toiletries
Hairdryer is located in your bathroom.
In the closet, there are: sewing kit, shoehorn, shoe shine sponge.*
* there may be temporary restrictions due to coronavirus pandemic
COMMUNICATION
Telephone
Telephone calls are connected between 7:00 a.m. and 10:00 p.m. and one unit costs 1 PLN for connecting with landline phone in Poland. Price-list of other connections available at the reception. If you wish your calls to be put through at other times, please leave a message at the reception.
RECEPTION - 9
RESTAURANT - 220
FOR THE OUTSIDE CALLS - DIAL 0, THEN THE DIRECT NUMBER
FOR ROOM TO ROOM CALLS - DIAL THE ROOM NUMBER DIRECTLY
FOOD & BEVERAGE
Breakfast
Breakfast is served in the restaurant:
FROM MONDAY TILL FRIDAY between 7:00 and 10:00 a.m.
ON SATURDAY & SUNDAY between 7:00 and 11:00 a.m.
It can be also delivered to your room (cost of breakfast is 60 PLN in this case)
Coffee/ tea maker
A coffee/ tea maker and supplies are available in your room.
Restaurant and bar
The restaurant and bar are open between 4:00 and 10:00 p.m. and offer cold and hot dishes, wide variety of soft drinks and alcoholic beverages.* Please note - the Restaurant and Bar are temporarily unavailable.
Room service
Our staff can bring your order to the room from 07.00 till 11.00 a.m. and from 2.00 till 10.00 p.m. Room service is free of charge. Please note - the Restaurant and Bar are temporarily unavailable.
Snacks
Available at the reception 24 h a day.
FINANCES
Safe deposit box
We recommend to leave valuables in safe, which is in your room or in the safe deposit box at the reception.
Credit cards
We gladly accept MasterCard, Visa, American Express, JCB, Diners and Maestro.
OTHER AMENITIES/ SERVICES AVAILABLE 24 HOURS
Complimentary toiletries
For your convenience, complimentary toiletries such as razor, shaving cream, toothbrush, toothpaste, comb, sanitary napkins and shower caps are available at no charge at the reception.
We also have additional pillows, soap, shampoo, towels, electrical adapters, phone chargers, heaters, seatings, clothes hangers, which are also available at the reception.
Electrical fans
Electrical fan is available in Reception on request
Iron and ironing board
An iron and ironing board may be obtained free of charge by contacting Reception.
Wake up service
To schedule a wake up call, please contact our reception.
Luggage assistance and storage
Luggage assistance and storage after checking out (up to 6 hours) is available at the reception.
Laundry service
To use laundry service fill in the ‘Laundry form’, which is placed in the closet, put the laundry in the laundry bag (also in the closet) and leave it in the room or at the reception.
If you leave the laundry till 3:00 p.m, it will be delivered on the next day.
* there may be temporary restrictions due to coronavirus pandemic
Parking
Hotel has a small parking behind the building, which is available for the hotel guests without any extra fee.
Map/ press/ information
City map and information about local attractions are available at the reception.
BUSINESS AMENITIES
Photocopy/ printing/ fax
Photocopy and printing service is available at the Reception. First three copied/ printed pages are free of charge, each next
page costs 1 PLN.
Computer station
There is one computer station at the reception with access to the Internet.*
* there may be temporary restrictions due to coronavirus pandemic
Conference amenities
Our hotel has one conference room for maximum 80 people and small meeting rooms for intimate meetings. If you wish to organize a conference or any business meeting in our hotel, contact our conference department: biznes@hotelbonum.pl.
EMERGENCIES (FIRE AND MEDICAL)
First aid kit is available at the reception.
For any emergency please dial 9 immediately, to inform reception.
You can also, to obtain outside help for any emergency (fire, medical, police): dial 0 (for an outside call), then nr 112.
To call a doctor to the hotel, please contact our reception.
If you see a fire, please inform our reception (nr 9) and/ or start the alarm switch, located on the hall. Then, use the escape route and go to the back of the hotel.
For additional fire safety information, please refer to information posted on the back of the room door.
We wish you a pleasant stay!
